NEW! Remote Access
In the past, we have always preferred to visit customer locations to perform necessary computer support. In part this was due to the number of scams and malware options designed to trick users. The other reason is that we are local and could usually get onsite faster than it would take everyone to get a remote session set up. This personal touch is the benefit of dealing with a small, local company. However, the last month is causing ALL of us to adapt.
Bruce Street is now set up for secure, remote diagnostics and support for any internal computer or device issues. Of course this service is reliant on your internet connection working properly but we’re pretty confident we’ve got that area handled. We will be adding a section to our website shortly detailing the process should you need our remote computer issue support. Standard fees will still apply.